Before starting your lessons, please make sure to review the following:
Group (Comprehensive Course)
Class Opening
Minimum Enrollment:
A minimum of 3 students is required for the class to proceed.
Cancellation Due to Low Enrollment:
If the class does not meet the minimum number of students at least one week before the start date, the class will be canceled. In such cases, students will be offered the option to change classes or receive a refund for the course and textbook fees.
Two-Student Class Option:
If only 2 students are enrolled but wish to continue, the class can still be held by paying the “two-student class” fee. This fee is 44,000 yen (tax included), which consists of 38,500 yen (regular fee) plus a 5,500 yen surcharge (500 yen per lesson × 11 lessons).
Refund of Surcharge:
If the class exceeds 3 students during the term, the surcharge paid by the students will be refunded for the remaining lessons.
Make-up lesson
For group lessons, the following regulations apply to absences due to the students’ circumstances:
- Class Rescheduling: If you wish, you may reschedule to another class of the same level.
- Rescheduling Policy: The rescheduled class will cover the same lesson content as the class you missed. Please request a reschedule as soon as you know about your absence.
- How to Request a Reschedule: When requesting a reschedule, please send an email to the office with the following information:
- Full name
- Class name
- Date of absence
- Preferred rescheduled class and date (if known). Rescheduling to a different lesson content is not allowed.
- If Rescheduling to Another Class is Not Possible: If rescheduling to another class of the same level is unavailable, you can opt for a 30-minute one-on-one session with the instructor (either online or in-person).
- If No Rescheduled Class is Available on the Same Day: If the same level class is unavailable on the same day you missed, you can also choose a 30-minute one-on-one session with the instructor (online or in-person).
- Reschedule Limit: You can reschedule up to 2 times per course. For the 3rd and subsequent reschedules, a fee of 3,000 yen (tax included) will apply for each reschedule.
Example for Summer Courses:
- If you miss the Monday AGRIGENTO class, you can reschedule for the Thursday AGRIGENTO class of the same week.
- If you miss the Saturday ROMA B class and no class with the same lesson content is available, rescheduling is not allowed. In this case, you will have a 30-minute one-on-one session with the instructor. Please note that the rescheduled availability varies depending on the course.
For mid-term enrollment in a course
Group lessons may be joined even after the semester has started. The fee for mid-term enrollment is:
(Tax included) 3,500 yen × the remaining lessons + administrative fee (Tax included) 3,300 yen.
If the class level you are joining is higher than your current level, taking a few private lessons to catch up with the class is recommended.
Instructor
Please note that the assigned instructor may change due to scheduling changes or unforeseen circumstances.
Private・ Semi-private・Free talk Lesson
Reservation
After completing the payment for the course, you can reserve the corresponding number of lessons. Please contact the office by email with your preferred date and time for the lesson.
Private Lesson Available Hours:
- Monday to Thursday: 10:30 AM to 8:40 PM (Last booking at 7:40 PM)
- Saturday: 10:00 AM to 4:00 PM (Last booking at 3:00 PM) Excludes school holiday periods. Please check the lesson schedule (calendar) for confirmation.
Semi-Private Lesson Available Hours:
- Monday to Thursday: 10:30 AM to 9:10 PM (Last booking at 7:40 PM)
- Saturday: 10:00 AM to 4:00 PM (Last booking at 2:30 PM)
Instructor
If you have a specific instructor preference, we will do our best to accommodate your request. However, the assigned instructor may change due to unforeseen circumstances.
[Private Lesson] 10-Class Pack
The 10-class pack must be used within 14 weeks from the first lesson. After the expiration date, it cannot be used. After the expiration date, it cannot be used. However, this does not include school holidays such as Golden Week, summer break, and New Year’s holidays. If you wish to schedule many lessons near the expiration date, please be aware that there may be no available slots for classrooms or instructors, and we may be unable to accommodate your request.
[Semi-Private Lesson] 6-Class Pack
The 6-Class Package must be used within 10 weeks from the first lesson. After the expiration, it cannot be used. (Note: This excludes the school’s GW holidays, summer break, and New Year holidays.)
Please be aware that if you wish to schedule many lessons close to the expiration date, there may not be available time slots with the teachers, and we may be unable to accommodate your booking.
[Free Talk] 4-Class and 6-Class Pack
The 4-class package must be used within 6 weeks from the first lesson. After the expiration, it cannot be used. (Note: This excludes the school’s GW holidays, summer break, and New Year holidays.)
The 8-class package must be used within 10 weeks from the first lesson. After the expiration, it cannot be used. (Note: This excludes the school’s GW holidays, summer break, and New Year holidays.)
If you wish to book many sessions close to the expiration date, there may not be available slots with the teachers or classrooms, and we may be unable to accommodate your request. Please be aware of this.
Cancellations or changes
Please notify us at least 24 hours in advance for cancellations (for Monday or Saturday lessons, by 3:00 PM on the day before).
Any cancellations made after that time will be considered as a completed lesson and charged accordingly.